Smart Home Air & Heat Reviews — 5.0 Stars, 91 on Google

"…it was now way past midnight and a gentleman by the name of Chris answered and said he will be there in less than a hour. Sure enough Chris showed up like he promised and let me say the guy was very knowledgeable and extremely friendly. It was a very pleasant experience and he finished up in a timely fashion…"

"They are AWESOME!! They go above and beyond with their customer service. Very professional and polite. My AC decided to stop working on a weekend when it's 97 degrees. They said no problem and fixed it right away. I couldn't be happier! We will only be using this company for now on!"

"Another great experience With smart home air and heat. They came out today after my system stop cooling. Was here in 67 min and turned out to be a bad breaker. Fixed it for a fair price. They have to be the best ac repair company in east Orlando. Thanks smart home…"

"Our Ac went out in the middle of the Florida heat and it was miserable. I called Smart Home Air & Heat and Chris answered right away, not some call center. He was able to come out the same day… He took the time to actually explain what was wrong instead of just trying to sell me a whole new system like another company did. Turned out it was something much simpler and he saved us a lot of money."

"Chris was outstanding from start to finish. Courteous, friendly, and very professional. He clearly explained everything he was doing on my AC unit and was transparent throughout the process. His videos showing the work being done are a great touch and really helped build trust. I spent months researching AC companies, and I'm glad I found Chris. His YouTube videos made my decision easier, pricing was fair, and the overall experience was excellent. Highly recommend!"

"Then I remembered Chris, who had helped us with this same unit in the past. I called him, and he answered right away. … Instead of pushing anything, Chris asked what we could realistically afford and walked us through our options. I immediately felt at ease—no pressure, just honest guidance during a moment when we really needed it. … He was flexible, detailed, incredibly honest and knowledgeable."

"Chris and the team were very efficient, timely, and considerate. Chris would show up at any given notice to make sure our family was comfortable. He even let us use portable units for the few months we had no air, extremely kind and personable. Always explains everything in detail while trying his best to accommodate us…"

"Smart home air and heat is the ultimate one stop shop. Chris and his team are so helpful and informative. … They provided me with a video on exactly what was going on with my unit showing me where the issues were. I appreciate this so much because sometimes I don't understand all the technical words. I felt truly heard and empathized with when I was struggling with my AC unit."

"Chris is a person of integrity and his staff worked very hard to make sure our new AC was installed and working before they left. I have never had a company that made their customer a priority and kept their word. … They gave us the best price and offered much more than the other companies."

"I went on Nextdoor and since I just recently moved to Orlando, asked for recommendations on a/c companies that were honest and reliable and out of 25 responses I had 8 of them were for Smart Hone Air and Heat and boy they were right! I had three quotes and they came up with the best one. … the next day, in 6 hours I had a brand new unit installed and running like a champ!"

"First I need to start this off by saying I never heard or experienced a company that came out and serviced our home at 1:30am. … we call Smart Home and the owner actually answered and came out within 30 minutes. His name was Chris by the way. He was extremely friendly and very knowledgeable. More importantly he fixed the problem and let me say I was scared or worried about the cost however beyond fair."

"It was a Sunday and we called this number from Google and Chris answered and said he would be right over. Mind you he was over an hour away! … Now he did quote me a 3-ton but after finding out how many vents we had he said a 2.5-ton would work better. That was a lower cost. He didn't have to be honest and lose money BUT he was! … Oh also, he didn't charge me for coming out on Sunday either!!"

"You can stop googling, this company is your trusted partner! As a mom with a 4 yo and newborn, I hit panic mode when the AC went out. Within 30 minutes of calling, a friendly and professional technician was on the way to save the day! It was at 930 pm and they were there. I had AC within an hour. Thank you for being kind and affordable, and a trusted resource when I needed you the most."

"I recently had my entire AC system replaced by Chris and his team, and it was one of the best experiences I've ever had with an HVAC company. Not only did they complete the replacement quickly and efficiently, but they also delivered exceptional customer service — all for an amazing price. … Chris, the owner, personally ensured that everything was functioning perfectly before wrapping up the job."