Why don't you charge after-hours fees when everyone else does?
Because AC failures don't schedule themselves for business hours — and charging people extra for bad timing is a choice, not a necessity.
The industry-standard playbook adds an "emergency dispatch fee," "after-hours rate," or overtime multiplier the moment the clock passes 5 PM — typically $100–$200 before a tool comes off the truck, sometimes more on holidays. We built our schedule around the reality that Orlando ACs fail on August nights, so nights aren't an exception that costs extra — they're the job. The comparison table of what companies around town charge is at emergency AC fees in Orlando.
| Scenario | Typical Company | Smart Home Air & Heat |
|---|---|---|
| Weekday 2 PM | $79–$129 service call | $89, applied to repair |
| Weeknight 11 PM | +$100–$150 after-hours fee | $89, applied to repair |
| Sunday 2 AM | +$150–$200 emergency fee | $89, applied to repair |
| July 4th holiday | Overtime rates, if they answer | $89, applied to repair |
How fast will you actually get here?
Within 90 minutes or you get $200 off — a written guarantee, not a slogan. We dispatch from Curry Ford Rd in East Orlando.
Emergency response is a logistics problem, and we've built for it: trucks pre-stocked with capacitors, contactors, fan motors, drain-clearing equipment, and universal boards — the parts behind the large majority of no-cool calls. That's why most emergency visits end with cold air the same night, not a "we'll order the part" goodbye. See how the visit itself runs at our AC repair process — the emergency version is identical, including the filmed diagnosis. We cover Orlando, Waterford Lakes, and all 20 service areas around the clock.
What counts as a real AC emergency?
No cooling in summer heat, water coming through a ceiling, burning smells, or a breaker that re-trips immediately. When in doubt, call — the call is free.
How hot an Orlando home can get within hours of an AC failure on a summer afternoon — a genuine health risk for infants, seniors, pets, and anyone with a medical condition. That's an emergency, not an inconvenience.
- No cooling, house heating up — the classic. Health risk rises with every degree. Start diagnosis reading: why is my AC not cooling?
- Water where it shouldn't be — an overflowing drain pan can ruin ceilings overnight. Shut the system off and call.
- Electrical burning smell or repeated breaker trips — stop resetting the breaker. That's how motors and boards become fires.
- Ice on the refrigerant lines — shut it off; running it frozen can kill the compressor.
- No heat during a cold snap — yes, that's an emergency in Florida too. See heating repair.
Should I just wait until morning?
Not to save money — our price is identical at any hour. And some failures get more expensive while you wait.
Waiting makes sense when an after-hours fee is hanging over you. With that fee removed, the math flips: a clogged drain keeps overflowing into your ceiling all night, a short-cycling compressor grinds toward permanent failure, and a frozen coil buries the air handler in melt water at 6 AM. If the house is tolerable and nothing is leaking or burning, waiting is fine — but wait because it's comfortable, not because 2 AM costs more. It doesn't. More context: what to do while you wait for emergency AC service.
Can I avoid ever needing an emergency call?
You can cut the odds dramatically. The two most common midnight failures — clogged drains and dying capacitors — are both caught at a routine tune-up.
Emergency work is our job, but most of it is preventable. The $89 tune-up flushes the drain line, tests the float switch, and measures the capacitor against spec — the exact components behind the majority of summer no-cool calls. Twice a year, spring and fall, and your odds of meeting us at 2 AM drop to nearly zero.
Emergency service questions, answered
Do you charge extra at night or on weekends?
Never. $89 flat, 24/7/365, applied toward your repair. Most Orlando companies add $100–$200 after hours — compare at emergency AC fees.
How fast can you get to my house?
Within 90 minutes or $200 off — dispatched from Curry Ford Rd with trucks stocked for the most common failures, so most emergencies are fixed the same night.
What counts as an AC emergency in Florida?
No cooling in summer heat, water damage in progress, burning smells, or re-tripping breakers. Orlando homes pass 88°F indoors within hours — that's a health risk, not an inconvenience.
Should I wait until morning to save money?
There's nothing to save — the price is identical at any hour. And drains, frozen coils, and struggling compressors often get more expensive overnight.
It's Hot. We're Awake. Call.
$89 flat at any hour, applied to your repair. 90-minute arrival or $200 off. 5.0 stars — 91 reviews.
Call (407) 465-7777Smart Home Air & Heat — 10226 Curry Ford Rd, Orlando, FL 32825 — [email protected]